Clariteia ("we," "us," or "our") is committed to protecting and respecting your privacy. This Privacy Policy explains how we collect, use, and share your personal information when you use our AI platform for summarizing requests for proposals (RFPs), in compliance with the General Data Protection Regulation (GDPR) and other applicable Spanish and European data protection laws.
Information We Collect
We may collect and process the following types of personal data:
1.1. Personal Identification Information: Name, email address, phone number, and other contact details.
1.2. Account Information: Username, password, and other security-related information for authentication and account access.
1.3. Usage Data: Information about how you use our platform, such as the features you use, the content you upload, and the time, frequency, and duration of your activities.
1.4. Technical Data: IP address, browser type and version, time zone setting, browser plug-in types and versions, operating system, and platform.
1.5. Content: Any information and documents you upload to the platform for summarization.
How We Use Your Information
We use the personal data we collect for the following purposes:
2.1. To Provide Our Services: To operate and maintain our platform, including processing and summarizing RFPs.
2.2. To Improve Our Services: To understand and analyze how you use our platform, and to develop new products, services, and features.
2.3. To Communicate with You: To send you updates, notifications, and other information related to your account and our services.
2.4. To Ensure Security: To protect against, investigate, and deter fraudulent, unauthorized, or illegal activities.
2.5. To Comply with Legal Obligations: To comply with applicable laws, regulations, and legal processes.
Legal Basis for Processing Personal Data
We process your personal data based on the following legal grounds:
3.1. Performance of a Contract: To provide you with our services as described in our Terms and Conditions.
3.2. Legitimate Interests: To improve our platform, ensure its security, and communicate with you about our services.
3.3. Consent: Where you have provided your consent for specific processing activities.
3.4. Compliance with Legal Obligations: To comply with legal requirements to which we are subject.
Sharing Your Information
We do not sell or rent your personal data. We may share your information with the following parties:
4.1. Service Providers: Third-party vendors who provide services such as data hosting, analytics, and customer support.
4.2. Legal Authorities: When required by law, regulation, or legal process, or to protect the rights, property, or safety of Clariteia, our users, or others.
4.3. Business Transfers: In connection with any merger, sale of company assets, financing, or acquisition of all or a portion of our business.
Data Retention
We retain your personal data for as long as necessary to fulfill the purposes for which it was collected and to comply with legal, regulatory, or internal policy requirements.
Your Data Protection Rights
Under the GDPR, you have the following rights regarding your personal data:
6.1. Right to Access: You can request access to your personal data and obtain a copy.
6.2. Right to Rectification: You can request correction of inaccurate or incomplete personal data.
6.3. Right to Erasure: You can request deletion of your personal data, subject to certain conditions.
6.4. Right to Restrict Processing: You can request restriction of processing of your personal data under certain conditions.
6.5. Right to Data Portability: You can request to receive your personal data in a structured, commonly used, and machine-readable format, and have the right to transmit it to another controller.
6.6. Right to Object: You can object to the processing of your personal data under certain conditions.
6.7. Right to Withdraw Consent: If we process your personal data based on your consent, you can withdraw your consent at any time.
Security
We implement appropriate technical and organizational measures to protect your personal data against unauthorized access, loss, or destruction.
International Data Transfers
Your personal data may be transferred to and processed in countries outside of the European Economic Area (EEA). When we do so, we ensure appropriate safeguards are in place to protect your personal data in accordance with this Privacy Policy and applicable data protection laws.
Changes to This Privacy Policy
We may update this Privacy Policy from time to time. We will notify you of any changes by posting the new Privacy Policy on our website and, where appropriate, by other means.
Contact Us
If you have any questions or concerns about this Privacy Policy or our data practices, please contact us at:
support@clariteia.com
Complaints
If you believe that our processing of your personal data violates applicable data protection laws, you have the right to file a complaint with your local data protection authority.